This Privacy Policy describes how ph98 collects, uses, stores, and protects your personal information when you use the ph98 platform at ph98.asia. It also explains your rights under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and how to exercise them.
Your privacy matters to ph98. We are committed to handling your personal information responsibly, in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and applicable National Privacy Commission (NPC) issuances. This policy is written in plain English so every ph98 player can understand it clearly.
ph98 (referred to in this Policy as "ph98", "we", "us", or "our") is the operator of the online gaming platform accessible at ph98.asia. ph98 acts as the Personal Information Controller (PIC) with respect to all personal data collected and processed in connection with your use of the ph98 platform.
As a platform operating within the PAGCOR-regulated Philippine gaming market, ph98 is subject to applicable Philippine data protection laws and gaming regulations. We take our obligations under these frameworks seriously and have implemented data governance practices consistent with those requirements.
This Privacy Policy applies to all personal data collected through the ph98 website at ph98.asia, the ph98 login process, account registration and management, payment processing, customer support communications, and any promotional or marketing activities conducted by ph98.
ph98 collects personal data that is necessary and proportionate to the purposes for which it is used. The categories of personal data we may collect from ph98 players are described in the table below:
| Category | Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued identification number (e.g., PhilSys ID, passport, driver's licence), and profile photograph where required for age or identity verification. |
| Contact Data | Philippine mobile number, email address, and residential address. |
| Account Data | Username, encrypted password, account creation date, account status, login history, and session records. |
| Financial Data | GCash or PayMaya account number, bank account details (BPI, BDO, Metrobank) where provided, transaction history, deposit and withdrawal records, and wallet balance history. |
| Gaming Data | Game session history, bet amounts, wager outcomes, bonus usage, and RTP-related statistical data associated with your Account. |
| Technical Data | IP address, device type and model, operating system, browser type and version, mobile network provider, and geolocation data (where permitted). |
| Communication Data | Records of support chat conversations, email correspondence, and any feedback or complaints submitted to ph98. |
| Marketing Data | Communication preferences, promotional opt-in or opt-out status, and records of promotions claimed. |
Sensitive Personal Information: ph98 may collect government identification numbers and financial account data as part of required KYC and AML compliance processes. Such data is classified as sensitive personal information under RA 10173 and is handled with heightened security controls.
ph98 collects personal data through the following channels and methods:
ph98 processes your personal data only for the purposes set out below and only to the extent necessary for each stated purpose:
No Automated Decision-Making: ph98 does not make decisions that produce legal or similarly significant effects on players solely through automated processing without human review, except where required by PAGCOR or AMLA compliance obligations.
ph98 processes your personal data on one or more of the following legal bases under RA 10173 and its Implementing Rules:
ph98 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
No Unauthorized Disclosure: ph98 will never share your personal data with unauthorized third parties, data brokers, or advertising networks. Any third party engaged by ph98 to process personal data is required to handle that data under a binding agreement consistent with RA 10173 requirements.
ph98 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of Account plus 5 years after closure | PAGCOR licensing requirements, AMLA |
| Financial transaction records | 10 years from transaction date | AMLA and tax compliance |
| Gaming session records | 5 years from session date | PAGCOR requirements, dispute resolution |
| KYC verification documents | 5 years after Account closure | AMLA, PAGCOR |
| Customer support records | 3 years from last interaction | Legitimate interests, legal claims |
| Marketing preference data | Until opt-out or Account closure | Consent |
| Technical logs and IP records | 12 months | Security and fraud prevention |
Upon expiry of the applicable retention period, ph98 will securely delete or anonymize your personal data so that it can no longer be associated with your identity.
ph98 implements technical, organizational, and administrative security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include but are not limited to:
Data Breach Response: In the event of a personal data breach that poses a real risk to your rights and freedoms, ph98 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay in accordance with RA 10173 breach notification requirements.
ph98 uses cookies and similar tracking technologies on ph98.asia to operate the platform, remember your preferences, and analyze platform usage. The categories of cookies used by ph98 are as follows:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your ability to use some features of ph98. ph98 does not use third-party advertising cookies or serve targeted advertisements based on your browsing behavior across external sites.
Under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules, ph98 players have the following rights with respect to their personal data. These rights are subject to applicable legal exceptions, including data retention obligations under PAGCOR and AMLA requirements:
You have the right to be informed of how ph98 collects, uses, and processes your personal data — which is the purpose of this Privacy Policy.
You may request access to the personal data ph98 holds about you, including a copy of that data in a commonly used electronic format.
You may request correction of inaccurate or incomplete personal data held in your ph98 Account at any time via your account settings or by contacting support.
You may request deletion of your personal data where it is no longer necessary for the purpose collected, subject to ph98's legal retention obligations under PAGCOR and AMLA requirements.
You may object to the processing of your personal data for marketing purposes at any time by updating your preferences in Account settings or contacting support.
You may request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible and legally permitted.
If you believe ph98 has violated your data privacy rights, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
How to Exercise Your Rights: To exercise any of the above rights, contact ph98's Data Protection Officer (DPO) via live chat within your Account or by email at [email protected]. ph98 aims to respond to all data subject requests within 30 calendar days. Identity verification may be required before a request can be processed.
Age Restriction. The ph98 platform is strictly available to individuals 21 years of age and older, in compliance with PAGCOR regulations. ph98 does not knowingly collect personal data from individuals under 21 years of age.
ph98 implements mandatory age verification during the Account registration process. If ph98 becomes aware that personal data has been collected from an individual under 21 years of age, the associated Account will be immediately suspended, any funds will be processed in accordance with applicable regulations, and the personal data will be deleted as soon as reasonably practicable.
Parents or guardians who believe a minor has registered on ph98 are requested to contact ph98 Support immediately via live chat at ph98.asia or by emailing [email protected]. ph98 will investigate and take appropriate action without delay.
ph98's primary data processing activities are conducted within the Philippines. Where personal data is transferred to third-party service providers or game studio partners located outside the Philippines, ph98 ensures that such transfers are carried out subject to appropriate safeguards, including:
ph98 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing the safeguards described above.
The ph98 platform integrates third-party services, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank) and game studio providers. When you interact with these services through ph98, their own privacy policies and data handling practices may apply to data processed by those services in their own systems.
ph98 is not responsible for the privacy practices of third-party services accessed through the ph98 platform. ph98 selects third-party partners carefully and requires all data processors to handle personal data in a manner consistent with this Privacy Policy and RA 10173 requirements.
ph98.asia may contain links to other pages within the ph98 platform. All pages within ph98.asia are governed by this Privacy Policy.
ph98 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, regulatory requirements, or platform features. The effective date of the current version is displayed at the top of this Policy.
When material changes are made to this Policy, ph98 will notify players via email to the registered Account address, via in-platform notification upon next login, or by posting a prominent notice on ph98.asia.
Your continued use of the ph98 platform after notification of any Privacy Policy update constitutes your acknowledgment of the revised Policy. If you disagree with any changes, you may request Account closure in accordance with the ph98 Terms & Conditions.
ph98 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with RA 10173 and this Privacy Policy. If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, you may contact the ph98 DPO through the following channels:
ph98 aims to acknowledge all data privacy inquiries within 72 hours and to fully respond to all data subject requests within 30 calendar days of receipt.
National Privacy Commission: If you are not satisfied with ph98's response to a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the government authority responsible for enforcing RA 10173 and can be reached through the NPC's official Philippine government website.
The practical measures ph98 implements to honour this Privacy Policy every day.
Every connection to ph98.asia uses TLS encryption. Sensitive data at rest — including financial account details and KYC documents — is encrypted in ph98's database infrastructure with additional encryption layers.
ph98 operates under the Philippine Data Privacy Act of 2012. A designated Data Protection Officer oversees compliance, and data processing agreements with all third-party partners are maintained in accordance with NPC requirements.
ph98 does not sell, rent, or trade your personal data to any third party for commercial or advertising purposes. Your data is used only for the purposes stated in this Privacy Policy, and nothing more.
ph98 collects only the personal data necessary and proportionate to its stated purposes. Where data can be anonymized or aggregated for analytical use without identifying individual players, ph98 uses that approach by default.
In the event of a data breach posing real risk to your rights, ph98 notifies the National Privacy Commission within 72 hours. Affected players are notified without undue delay, with clear information on the breach and remediation steps.
ph98 responds to access, rectification, erasure, objection, and portability requests within 30 calendar days. A dedicated DPO handles all data privacy concerns and escalations to the NPC where needed.
Your data is protected under RA 10173 and ph98's own security infrastructure. Log in to your Account to access the full game lobby, manage your data preferences, or contact our DPO — all from your account dashboard.
ph98 is for adults 21 years and older only. PAGCOR-regulated market. Play responsibly.